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Category: Accessible marketing

FOR IMMEDIATE RELEASE – An inclusive shopping event that highlights entrepreneurs with disabilities.

FOR IMMEDIATE RELEASE

November 1, 2021

An inclusive online shopping event that highlights entrepreneurs with disabilities.

Las Vegas, NV – Laura Legendary, owner of Elegant Insights Braille Creations, has organized an all-day, online, accessible, virtual experience for seniors and consumers with disabilities called “Let’s Go Shopping.” On Friday, November 5th, and Saturday, November 6th, from 9 AM to 5 PM Pacific time, shoppers will be able to call or connect to the Zoom platform to browse and purchase holiday gifts.

Anyone who is uncertain about vaccination status, seniors, people with disabilities, and those in rural areas with limited bandwidth or lack of access to help from their children, in-home health care provider, or personal assistant may find navigating web sites to shop online difficult.

“People with print or cognitive disabilities who would normally have access to assistive technology through their workplace, or a care worker who they rely on to accomplish shopping tasks may now find themselves cut off, thanks to the need for social distancing,remote work, or who are unable to be vaccinated. As a result, they may find online shopping to be cognitively burdensome,” says Legendary. “My goal with the Let’s Go Shopping event was two-fold: Not only to give small businesses a boost, but to bring a virtual shopping mall to isolated or vulnerable customers,” says Legendary, who is blind. “Besides, there’s no worries about long lines, empty shelves, navigating crowded public spaces, or mask mandates.”

Attendees will access the live online mall using the Zoom Video Conferencing platform. Zoom has been a lifesaver for students and parents who need to connect with teachers and colleagues, or who work remotely. Zoom enables users to sign in using a desktop, laptop, smartphone app, or even their landline telephone.

All of the small business owners participating in the “Let’s Go Shopping” event have a disability, or is inspired by someone who does. Shoppers can tune in to a scheduled program lineup, featuring tech gadgets, food, fashion, accessories, handcrafted gifts, jewelry, and aids for daily living. “Live presentations and customer interaction makes the shopping experience fun and accessible for consumers of all abilities,” says Legendary.

Contact: Laura Legendary, founder
702-605-1265
lgsvirtualevents@gmail.com
For more information about Let’s Go Shopping, go to:

Let’s Go Shopping

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The struggle is real: Self-serve SEO or pay for page rank?

To plagiarize the 80’s pop ditty, everybody wants to rule the world. When it comes to achieving any sort of visibility on Google, there’s not a great deal of room at the top. In fact, depending upon your industry, there’s no room at all, because the big players are firmly cemented in their page rank placement. There may be a bit of jockeying for position on page one of the search results, but you’ll almost certainly get the result you expect when you plug in “cat food,” “auto repair,” or “fashion,” into the search bar. If you are not atop the peak of Mt. Search, what can you reasonably expect from your home-grown SEO efforts? Should you DIY it, or pay for page rank?

I am a sole proprietor (translation: I can count the number of my employees on one hand, including my mother), of a boutique business (translation: minuscule), in a very niche market (translation: I have another job). Still, I have competition, and after nearly a decade in business, I felt a growing sense of irritation that when you searched for my keywords, you were lucky to find me at the bottom of the second page, but more likely, the middle of the third page. Even though I installed an out-of-the-box SEO WordPress plugin, I had no idea what to do with it beyond click “activate.” Since the plugin appeared to do nothing for me, I embarked upon a grass-roots campaign to get anyone and everyone I interacted with to link to my web site in articles or mentions of my business. I dutifully read everything I could about SEO (search engine optimization), and did all I could do that was within my limited technical skills to boost my page rank in the search results. A friend offered to use her preferred plugin to work some fo-real SEO magic on my pages, and I made sure to cram as much keyword-rich content into my blog posts, product descriptions, and ancillary shop pages as I thought the index bots would tolerate. My page rank didn’t budge. Quick…Somebody send out a search party. My web site is still missing without a trace.

About six months ago, with trumpeting fanfare, my web hosting provider announced that discount SEO services were available for a limited time. Hey, fifty bucks off is big money when you are a business barely perceptible on a microscope slide. I took a deep breath, and clicked “interested,” and subjected myself to the sales pitch. I was skeptical, but I was willing to give it a try.

After learning that SEO strategies are not what they used to be, thanks to new algorithms (translation: Everything you’ve done was a huge waste of time), and that in order to see real results the process can take several months (translation: We are invested in seeing to it this takes as long as possible, since we bill you monthly). They claimed to use a panoply of techniques that should slowly but surely raise your visibility on the search engines, which should result in more web site traffic.

Skipping, skipping, skipping (translation: I don’t’ want to confess to the blistering monthly interrogation to which I subjected the SEO team), after four very expensive months, I am now ranked at spot five for my keywords on the first page of the search engines I care about. Did it work? Yes. Was it worth it? That depends upon how you define success. If your metric is selling enough product to have paid for the service, and then some, only you can answer that. What happens after a potential customer lands on your page is up to you. I broke even. If your metric for success is page visits, then it worked wonders. I have more unique site visitors than I have ever had, and my business may benefit in other ways. There’s something to be said for more eyeballs on your business name. If I could afford to, I would continue the service, and I would recommend that you do. Perhaps the best strategy for small business owners is to pay for SEO in the months before your busiest season. Or, perhaps the most profitable solution for you would be a combination of paid SEO services, DIY link building, and targeted ads. Or, maybe just boosting your Facebook and Instagram posts would be sufficient.

My observation is that entrepreneurs tend to fall into two categories when it comes to spending money. They either throw every penny they have at a problem, thinking that they can fast track success by buying it, or they spend as little as possible, thinking that if they do it all themselves, and don’t spend a dime, the growth will happen naturally. Eventually. Well, eventually is right. In my case, eventually took years. The answer, I think, is somewhere in the middle. Spend something, at least on the tasks you know are not your best skills. It’s a cliche that entrepreneurs wear many hats, but it’s also key that you know your strengths. If self-serve SEO is not in your wheelhouse, then leave it to the pros, and be prepared to pay handsomely for page rank. Translation: It’s not as cheap as hiring your mother.

LL

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Why marketing gurus might think I’m a chump, and other games marketers play

Ask any marketer about the fastest and best way to convert browsers into buyers, and they’ll say email marketing still reigns supreme. Believe me, when your livelihood depends upon building a following from which to build a customer base, with whom to build trust, on which to build a relationship, on which to build a business, that’s a lot of building. The extortionist, hostage-taking approach to social media doesn’t work for everyone, as the algorithms used by social platforms that enable you to build a following, only to require you to pay for the privilege of communicating with them, can quickly get expensive.

The attention span of these followers is seconds at best, so the most effective way to capture a potential customer’s attention and convert that interest into a sale is by enabling them to voluntarily express that interest in hearing from you in the place where they live…their email inbox. Pop! We interrupt this compelling, well-written, information-packed article with a request to submit your email address.

Growth hackers have advocated a myriad ingenious solutions for increasing sales via email marketing, and each involves extensive site visit behavior analysis. Where does a web site visitor go? How long do they stay? What do they do after they click this page, or that link, and what is their next move? The resulting tools available to track, trip, and trap these site visitors into your sales web utilize landing pages, gateways, squeeze pages, popups, exit popups, video popups, slide-in popups, popup lightboxes, embedded forms, social popups, info bars, two step opt-ins, user inactivity triggers, exit intent triggers, repetition control, page level targeting, sticky ribbons, and referral detection trackers that the marketing gurus would all but guarantee will take your email subscription list to the next level. One subscription technique even helps you lock a portion of your content on the website by hiding or blurring it, and it asks visitors to enter their email address to unlock the content. It’s all very transactional.

If you are a business owner, then you know the number one rule is, know your customer. I do. I know my customers, and one thing I know is that some of them are screen reader users. In most cases, the cutting-edge techniques mentioned above are a usability nightmare. Disrupted reading flow, screen reader focus switching, click-trapping with no discoverable exit or close button, and other navigational black holes are a fast track to alienating my potential customers. So, I use none of these. Does my email subscriber list cup runneth over? No. I value quality over quantity. Does that make me a marketing chump? The gurus might say so. The email capturing techniques mentioned above may be “proven,” but they do not respect customers with disabilities who may find the pop-ups or slide-ins confusing, as they clutter the screen, create a cognitive load for new site visitors, or impose a barrier for customers who may be in a hurry, and may even trigger some users who need to avoid sudden motion, strobes, or flashes.

Usability is a simple concept that is inclusive of everyone, and it doesn’t have to be a tough choice. You can make your email opt-inform simple, obvious, and easily discoverable. Playing games with your site visitors can inspire annoyance, frustration, and resentment, which can easily result in avoidance or cart abandonment. Most site visitors who find a barrier to entry, especially if they are motivated to purchase or learn more, seldom return to a web site they have determined to be inaccessible. Word of mouth marketing is arguably the most effective marketing of all, and word quickly spreads about a destination that is a time-waster. Even though I live in Las Vegas, manipulative marketing is a game I’m definitely not willing to play.

LL

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